Bonfils Habiyambere

Customer Service Specialist @Alorica

Montreal, QC, CA

In my role at Alorica, I was committed to delivering exceptional customer service by handling a range of banking inquiries and transactions. I specialised in servicing Trust and IRA accounts, ensuring clients received accurate and timely support. Additionally, I took on the responsibility of training new team members, fostering a collaborative environment to enhance overall service quality.