Bobby Okeefe
Practice Director @Emplifi
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WORK HISTORY
Practice Director @Emplifi
Leading the Implementation Services team, delivering the Emplifi Customer Experience Platform to optimize digital interactions between companies and their customers.
EDUCATION
Dalhousie University
Bachelor of Science
Saint Mary's University
MBA
SKILLS
ABOUT BOBBY OKEEFE
Experienced Analytics, Research, and Services Manager with over 18 years of hands-on expertise helping organizations tackle complex business challenges and find new and better information for planning and decision-making. I draw on the power of raw data to identify trends, hone in on existing and potential issues, and tailor recommendations to client needs. Respected leader and mentor, facilitating high-performing teams that are committed to service excellence. Create fruitful partnerships with internal and external stakeholders to generate consensus and trigger change at all levels. Skills and Expertise: Business Consulting | Client Services | Enterprise Development | Start-ups | Research Project Management | Market Intelligence | Data & Analytics | Trend Analysis | Policy Analysis | Metrics & Reporting | Tactical & Strategic Planning | Solution Implementation | Social Media | Presentation & Media Relations | Customer Account Management | Client Retention | In-house & Outsourced Team Leadership | Staff Training | Employee Development
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