Bilal Mughal
Technical Product Owner @ONYX Insight
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WORK HISTORY
Technical Product Owner @ONYX Insight
Nottingham, GB
Onyx Insight | Case Management & FieldPRO Integration- Led the development of Onyx Insight\'s Case Management platform, providing a centralized, user-friendly system for tracking turbine issues and stakeholder communication- Improved visibility into issue severity, priorities, and responsibilities by implementing timelines for each case, supporting informed decision-making- Streamlined communication by integrating direct messaging tools within AI Hub, eliminating the need for branching email chains and centralizing interactions with colleagues and Onyx- Managed the integration of the FieldPRO app and web-based platform with Case Management, enabling engineers to submit maintenance reports directly into cases- Enabled data-driven decision-making by implementing Power BI dashboards, utilizing structured data from Case Management to identify areas for operational improvement.Automated the process of linking FieldPRO maintenance reports to cases, enhancing workflow efficiency and improving tracking of turbine maintenance tasks- Collaborated cross-functionally with engineering teams, field engineers, and stakeholders to gather requirements, define product roadmaps, and prioritize features- Owned the product backlog, creating detailed user stories and prioritizing development based on user feedback and business objectives- Ensured high standards of usability and functionality by overseeing testing, quality assurance, and data integration efforts.
EDUCATION
Nottingham Trent University
Bachelor of Science - BSc, Financial Mathematics
Lancaster University
Bachelor of Science - BSc, Technology Solutions - Data Analysis BSc
SKILLS
ABOUT BILAL MUGHAL
Results-driven Agile Delivery Lead & Product Owner with 8+ years of experience driving digital transformation across energy, telecom, and data platforms. I lead global cross-functional teams to deliver scalable mobile and web solutions—from strategy through execution—aligned to real business outcomes.I’ve launched platforms supporting assets worldwide, delivered 120+ features across $3M+ programs, and reduced time-to-market by up to 25%. Known for turning complex challenges into actionable roadmaps, bridging technical and commercial teams, and unlocking high-impact opportunities through data-led delivery.Skilled in backlog prioritisation, stakeholder alignment, and optimising end-to-end delivery. Passionate about building empowered teams, accelerating value, and delivering products that make a measurable difference.
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