Blanka Volna

WORK HISTORY

EDUCATION

SKILLS

ABOUT BLANKA VOLNA

As a detail-oriented Business Analyst with specialised Quality Assurance (QA) background, I focus on the technology implementation of software solutions combating financial crime—particularly payment screening (sanctions) and Anti-Money Laundering (AML) transaction monitoring.I have a strong track record in supporting and executing System Integration Testing (SIT) and User Acceptance Testing (UAT) cycles to ensure robust solution delivery and regulatory compliance. My experience includes close collaboration with third-party vendors, providing subject matter expertise, and managing diverse stakeholder groups within the financial services sector.Key competencies include:Vendor Communication: Managing relationships with external technology partners to ensure solution alignment and timely delivery.Requirements Elicitation & Refinement: Facilitating stakeholder workshops to capture, analyse, and refine business and technical requirements.Stakeholder Management: Building consensus and resolving conflicts among business, compliance, and technology stakeholders.User Journey & Process Flow Documentation: Using Visio and Confluence to map and optimise user journeys and operational processes.Technology Collaboration: Working closely with IT teams to translate business needs into technical solutions, leveraging Azure DevOps and SharePoint for project tracking and knowledge management.Advanced Data Analysis: Applying Excel, including pivot tables, to interpret data trends, support decision-making, and ensure data integrity.My approach combines analytical rigor with a collaborative mindset, ensuring technology solutions meet regulatory requirements while delivering operational efficiency and an enhanced user experience.