Bill Gammell

Director of Client Experience @Inmoment

Salt Lake City, UT, US
EMAILS
b•••••••@inmoment.com
MOBILE NUMBERS
+18•••••••56

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WORK HISTORY

Aug 2010 — Present

Director of Client Experience @Inmoment

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Value Improvement – Helping my clients improve and grow through their Custom Experience (CX) and Employee Experience (EX) programs.*Analytical Thinking – Finding stories in data that point towards strategic, directional improvements.*Customer Success – Ensure that all client and customer needs are resolved in an expedient manner.*Project Management – Identification, estimation and prioritization of tasks required to deliver first class customer service.*Team Leadership – Ensure that all tasks are allocated to appropriate team members with in cross functional team.

EDUCATION

N/A

University of Utah

Bachelors of Science

N/A

University of Utah - David Eccles School of Business

Bachelor of Science (B.S.)

SKILLS

Account ManagementSalesStrategyMarketing ResearchEmail MarketingCrmDirect MarketingLeadershipSalesforce.comMarket ResearchMarketing StrategyCustomer InsightLead GenerationCustomer Relationship Management (Crm)Voice of the CustomerOnline MarketingAnalyticsCustomer ExperienceSales ManagementSurveyingCustomer ServiceMarketing

ABOUT BILL GAMMELL

Director of Client Experience - CX, EX, NPS | Providing Strategic Value for Clients

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Bill Gammell — Email, Phone Number & Contact Info | Unifers