Bhawna Bhandari
Senior Billing Analyst @CSG
Bengaluru, KA, IN
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MOBILE NUMBERS
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WORK HISTORY
Aug 2021 — Present
Senior Billing Analyst @CSG
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Bengaluru, IN
As an acting Lead alongside managing a team of 10, handling second level of escalation for all production incidents.Reviewing & Overseeing the production activities of other Billing Analysts.Providing L2 support to the customers – resolving technical issues/error messages encountered in a live production environment by ensuring within SLA compliances.
EDUCATION
1998 — 2012
New Green Field School, Saket, New Delhi, India
Computer Science
2012 — 2016
Amity University, Greater Noida
Bachelor of Technology (B.Tech.), Electronics and communication engineering
SKILLS
PowerpointMicrosoft ExcelMicrosoft PowerpointTeamworkTeam ManagementTalent AcquisitionPicMicrosoft Office SuitMysqlMicrosoft WordMicrosoft OfficeItil CertifiedC LanguageEnglishC++PhotoshopIncident HandlingPublic SpeakingCProgrammingEmbedded CLeadershipMatlabEvent ManagementIT OperationsAvr
ABOUT BHAWNA BHANDARI
Senior Billing Analyst at CSG
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