Bhageshree Pujari

Revenue Assurance Analyst @Tech Mahindra

Pune, IN

Verified billing accuracy against service orders to ensure compliance with deliverables within RTR, PTP, and O2C processes. Performed customer tagging checks to prevent misbilling and incorrect account allocation. Detected overbilling, underbilling, and revenue leakages through detailed audits across O2C cycles. Conducted financial risk assessments to identify control gaps and exposure within RTR and PTP processes. Forecasted revenue trends using historical billing data and service pipelines. Created revenue assurance reports and presentations highlighting risks, loss areas, and operational KPIs. Resolved billing disputes and clarified contracts by collaborating with clients. Presented findings to senior stakeholders to support strategic decisions. Coordinated with multiple teams to validate billing data for accurate reporting across RTR, PTP, and O2C cycles. Supported collections team in analyzing receivables and aiding revenue recovery. Reviewed contracts to identify mismatches between billing terms and service delivery. Monitored and enforced SLA compliance across billing and collections processes, ensuring timely delivery and adherence to contractual obligations. Conducted end-to-end contract process mapping and aligned workflows with SOPs for RTR, PTP, and O2C processes. Led process compliance audits and executed optimization initiatives for efficiency. Performed root cause analysis and drove defect prevention measures. Analyzed large datasets to extract insights and enhance operational KPIs. Maintained and updated financial impact tracker in Oracle to monitor revenue variances and support decision-making. Utilized tools including Expedio, Analyst Converge, Classic Tahiti, Crystal Reports, CCAT, and Salesforce to support RTR, PTP, and O2C operations.

Goa University

Bachelor of Commerce - BCom