Simon Berry
Service Account Manager @Leidos
Signup · Get unlimited contacts
WORK HISTORY
Service Account Manager @Leidos
EDUCATION
Preston College
BTEC National Certificate, Computer Studies
Fylde Coast Itec
City and Guilds, Computing
Frogmore Community School
GCSE
SKILLS
ABOUT SIMON BERRY
An ITIL Intermediate qualified, Senior SDM with IT Service Management experience, an operations background, blue-chip experience, and over 20 years experience in the use of Information Technology in the workplace. A skilled problem solver who is able to communicate effective solutions. Confident customer facing skills combined with extensive technical knowledge. Good at motivating multiple teams to achieve results and maximise staff potential. A good communicator at all levels. Always challenging, enhancing and improving processes, procedures and customer satisfaction. Specialties: Service Management, Citrix, Service Delivery Management, Client / Stakeholder management, ITIL, Strategy definition, Interview experience, Blue Chip, SLA achievement, Implementing KRAs, KPIs and OLAs, Six Sigma Green Belt.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.