Bernardo Kalsing
Account Specialist @Sealion Cargo Inc
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WORK HISTORY
Account Specialist @Sealion Cargo Inc
Toronto, ON, CA
EDUCATION
Universidade do Vale do Itajaí
Post Grad, Tax Management and Finance
Greystone College of Business and Technology
Post-Graduation, International Business Management
BrainStation
Certificate, Data Analytics
Universidade do Vale do Itajaí
Bachelor's degree, Foreign Trade & International Business
Smith School of Business at Queen's University
Certificate, Strategic Account Management
Google pour les pros
Certificate, Project Management
SKILLS
ABOUT BERNARDO KALSING
An Account Specialist with over 14 years of experience in freight forwarding and client success, blending logistics expertise with a strong background in SaaS-driven account management. I help organizations, particularly those in technology, e-commerce, and SaaS, streamline complex shipping processes, enhance customer retention, and scale operations efficiently.My core strength lies in solving high-stakes logistics challenges with precision and speed. Whether it’s coordinating cross-border air and ocean freight, optimizing transit times, or reducing operational costs, I deliver solutions that improve the customer journey and directly support revenue growth.In SaaS environments, I leverage CRM systems, data-driven reporting, and client onboarding best practices to strengthen relationships and deliver measurable business outcomes. By aligning customer needs with operational execution, I ensure a seamless experience from initial engagement to ongoing account management.Colleagues and clients value me for my proactive problem-solving, ability to anticipate risks, and talent for translating technical or logistical complexity into clear, actionable strategies. I thrive in cross-functional settings, partnering with sales, product, and operations teams to deliver both customer success and operational excellence.Outside of work, I’m an avid cyclist, culinary explorer, and film enthusiast—pursuits that reflect my balance of discipline, creativity, and curiosity.Specialties: SaaS Account Management | Customer Success | Freight Forwarding | Cross-Border Logistics | CRM Optimization | Client Retention Strategies | Supply Chain Efficiency
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