Maxence Bernard
Bilingual Onboarding Advisor @Scotiabank
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WORK HISTORY
Bilingual Onboarding Advisor @Scotiabank
Toronto, ON, CA
EDUCATION
Collège Boréal
Advanced level English
University of Paris I: Panthéon-Sorbonne
Master of Business Administration (MBA), Business Administration and Management, General
Ecole nationale supérieure d'Ingénieurs de Bourges
Master of Engineering (M.Eng.), Information Science and Technology
Collège Boréal
Financial Services Connections Bridging program, Canadian workplace / jobmarket / personal branding / financial industry
IUT d'Orléans
DUT - University of Technology Diploma, Computer Science
ABOUT MAXENCE BERNARD
Strategic and results-driven Senior Customer Success Manager with over 18 years of experience in managing key accounts, driving customer satisfaction, and leading high-performing teams in SaaS, Financial Services, and Technology industries. I have a proven track record of: Achieving +30% annual revenue growth as CEO of Qualitalents. Surpassing KPI targets with a 320% performance score at Scotiabank. 🤝 Managing €2.5M worth of contracts at Microsoft. Passionate about aligning customer goals with actionable solutions, I excel in strategic planning, team mentorship, and data-driven decision-making. I am actively seeking a leadership role in Customer Success, Account Management, or Client Strategy where I can leverage my expertise to drive growth and deliver exceptional client value. Let’s connect to discuss opportunities or share insights about customer success strategies!
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