Daniel Benz
Senior Director Customer Digital Journey & Interaction @Lufthansa Group
Berlin, DE
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Feb 2021 — Present
Senior Director Customer Digital Journey & Interaction @Lufthansa Group
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Frankfurt, DE
EDUCATION
1995 — 2001
Universität der Künste Berlin
Master’s Degree, Communication in Social and Economic Contexts
SKILLS
Business StrategySalesTravel ManagementCommercial AviationAirportsMarketingAmadeusFlightsBusiness DevelopmentPricing StrategyAviationManagementAirlinesTourismBusiness TravelPricing
ABOUT DANIEL BENZ
Driving Digital Transformation with focus on a connected customer experience, including digital self-services, touchpoint development, cross channel interactions and data-driven journey orchestration. Experienced leader with 10+ years in management roles in the US, Europe and the Middle East with responsibility for building teams and change management.
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