Benoit Dugas
Operations Manager @AAR
Montreal, QC, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
May 2013 — Present
Operations Manager @AAR
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EDUCATION
1991 — 1992
Polytechnique Montréal
Aéronautique
SKILLS
Quality AssuranceAirlinesAircraft MaintenanceMaintenance & RepairCoachingMroAircraftCommercial AviationAvionicsAviation SecurityCustomer RelationsSix SigmaSupervisory SkillsTransportationChange ManagementSafety Management SystemsTeam LeadershipCivil AviationInspectionAerospaceProcurementHelicoptersProject PlanningSupply ChainProgram ManagementSupply Chain ManagementFlightsAviationCustomer ServiceQuality ManagementAirworthinessManagementTeam BuildingContract ManagementContinuous ImprovementLogisticsCustomer SatisfactionProcess ImprovementAirportsProblem Solving
ABOUT BENOIT DUGAS
Professional with 33 years of technical experience in the Transportation industry.Career progression from technician to Chief Customer Service Manager.Successfully handling major International Airline requirements. Bilingual French and English.Focused on customer satisfaction, reliability and technical support. Representing the company for contracts of different aircraft components in all areas of Avionics, Pneumatics, Hydraulics, Electric, and fuel.
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