Benjamin Bering
Senior Customer Success Account Manager @Microsoft
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WORK HISTORY
Senior Customer Success Account Manager @Microsoft
Berlin, DE
The mission of Microsoft is to empower every person and every organization on the planet to achieve more. Microsoft operates in 190 countries and is made up of more than passionate employees worldwide.• Primary point of contact throughout the Unified Enterprise customer journey to ensure customer success through delivery management of cross-functional programs and internal stakeholder relationships• Strategize and document Customer Success Plan, develop outcomes, align delivery capabilities to agreed upon objectives, priorities and outcomes • Alignment and contribution to Strategic Business Reviews
EDUCATION
Customer Success University - Gainsight
Customer Success Management 101
Freie Universität Berlin
Bachelor of Science (BSc), Betriebswirtschaftslehre
SKILLS
ABOUT BENJAMIN BERING
With more than ten years of experience in the IT industry, I support and empower my customers as a Senior Customer Success Account Manager at Microsoft to achieve operational excellence. I focus on delivering AI cloud solutions and orchestrating programs that maximize customer value.My work is centered on driving sustainable business outcomes through strategic customer engagement, strong problem‑solving capabilities, and structured onboarding processes. In close collaboration with teams and stakeholders, I help define and execute strategic business objectives, enabling organizations to successfully advance their digital transformation.
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