Benjamin Atieno Opiyo
Business Data Analyst @Insight Global
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WORK HISTORY
Business Data Analyst @Insight Global
US
INTEGRIS HEALTH PROJECT (Jan 2023-Dec 2024)• Managed over 500 third-party systems vendors during transitions from legacy systems to new replacement Epic modules while coordinating with legal services to keep up with term notices, resulting in cost savings to the tune of $3 million from penalties during mergers and acquisitions.• Synthesized and delivered actionable healthcare analytics by interpreting data from Reporting Workbench, Caboodle, and Clarity within the Epic system; produced executive-level reports that led to a 20% reduction in claims denial rate, and a 30% increase in provider productivity by targeting key metrics such as bed utilization, turnaround time, appointment cancellation and claim denial trends.• Gathered, documented and elicited both functional and technical requirements from 50+ stakeholders ensuring system configurations met organizational goals and achieved a 98 % stakeholder satisfaction rate during over 15 Epic EMR implementations.• Collaborated with cross-functional teams to analyze clinical and operational workflows, providing tailored Epic EMR solutions that improved efficiency by 15% and enhanced user satisfaction.• Developed, maintained and conducted extensive quantitative analysis utilizing SQL and scalable Excel models to design, implement, and evaluate dynamic tracking systems, improving invoice reconciliation processes and increasing efficiency in contracting, invoicing, and Epic licensing support by 60%• Utilized SQL, PowerBI, Tableau and Excel data visualization tools to identify trends and opportunities within customer behavior, delivering actionable insights to drive targeted marketing email campaigns and enhance ROI on Epic community connect clinics.• Developed comprehensive, user-friendly documentation to train junior analysts, reporting analysts, and senior management, while providing end-user support and resolving complex issues within established service level agreements.
EDUCATION
University of Nairobi
Bsc.Geology (Honors), Geological and Earth Sciences/Geosciences
University of Arkansas
PhD Environmental Dynamics, Environmental Education,Remediation and Sustainability
Georgia State University
MSc.Geosciences, Geological and Earth Sciences/Geosciences
Visions institute of professionals
CPA 6, Accounting
ABOUT BENJAMIN ATIENO OPIYO
Versatile business data analyst with interdisciplinary and trans-disciplinary work experience. A physical scientist by training with a strong background in sustainability and nature based solutions and remediation. I also double down through my roles as a top performer with consumer insight on data management, ingestion, organization, aggregation, transformation, conversion, analysis and visualization on different platforms including SQL, Tableau, Power-Bi, Excel and R/Python to offer insights to data-driven decisions in healthcare.
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