Benazir Khurshid
Senior Manager Advanced Analytics @Walmart
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WORK HISTORY
Senior Manager Advanced Analytics @Walmart
Voice of the Customer (VoC) analytics for Walmart’s contact center, translating millions of customer interactions into actionable insights to improve end-to-end experience.
EDUCATION
Amity University
Engineer’s Degree, Computer Science
Modern Education Society's Nowrosjee Wadia College Arts, Science, Pune 01
High School, Science
Duke University - The Fuqua School of Business
Master of Quantitative Management (MQM) - Business Analytics
St. Felix High School
High School
SKILLS
ABOUT BENAZIR KHURSHID
MQM Business Analytics, The Fuqua School of Business (Duke University) Skilled in SQL (SSMS, Teradata, Postgre, Hive, BigQuery), Python, R, Excel, VBA, PowerBi, Tableau, Statistics, Data Science, and Data mining ~7 years of experience in decision sciences and problem-solving across Technology, Customer Services, E-commerce, Supply Chain, and Retail domains. Helped Fortune 500 companies in identifying business problems, transforming these into analytical problems, conducting various analyses, providing valuable insights, and sustaining an environment of intelligent decision-making. Within just three years of my career, I led initiatives, managed a team of business analysts with diverse backgrounds, and saved a retail giant more than $150 million annually. I am curious, creative, agile. I enjoy learning. I enjoy dancing. I am trained in Bharatnatyam, an Indian classical dance form, and frequently attend workshops in hip hop, jazz-funk, dancehall, heels, belly dancing, bachata, pole dancing and other styles. I\'m always excited to conduct extracurricular activities, whether it\'s as the president of the Western Dance Society at my engineering school or choreographing cultural events at work. I like creating content and have 5K+ followers on Instagram.
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