Ben Mannerings
Servicenow Technical Consultant @IBM
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WORK HISTORY
Servicenow Technical Consultant @IBM
EDUCATION
University of Leicester
Masters of Physics with Space Science and Technology, Earth Observation Science and Physics
SKILLS
ABOUT BEN MANNERINGS
With over 6 years of experience, I bring a strong background in ServiceNow administration, development, and business analysis to the table. As an ITIL Foundation-certified professional, I am committed to streamlining IT service management processes and driving platform optimization. My mission is to enable teams to achieve operational excellence through tailored ServiceNow solutions, aligning with the organization\'s goals for efficiency and scalability. I value collaboration, innovation, and leveraging diverse perspectives to solve complex challenges effectively. During my 18 years with Perceptive Inc.(including its previous iterations of ClinPhone, Parexel and Calyx), I\'ve collaborated with cross-functional teams to manage and enhance the ServiceNow platform, as well as multiple ITSM, CSM and reporting tools, prior to the ServiceNow implementation. I have extensive experience supporting organizational agility and strategic objectives through the use of various tools showcasing consistent expertise in ServiceNow, IT and Service Operations.
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