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Ben Frank
Training Supervisor @Assurant
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WORK HISTORY
Training Supervisor @Assurant
US
I lead the planning, coordination, and execution of training programs to support employee development and operational success. My role bridges strategic training initiatives with hands-on coaching, helping teams stay aligned, confident, and capable in a fast-paced environment.Key Responsibilities: • Supervise and support a team of trainers and facilitators to ensure high-quality delivery of onboarding and continuing education. • Design and implement engaging training sessions focused on operational excellence, customer experience, and compliance. • Partner with leadership and key stakeholders to identify skill gaps and build custom learning paths that align with business goals. • Track training progress, analyze results, and make data-driven adjustments to improve effectiveness. • Lead train-the-trainer sessions, develop training materials, and maintain up-to-date documentation across all programs. • Support cross-functional projects that require learning and development input, ensuring readiness and adoption.I take pride in creating learning environments where people feel empowered, equipped, and motivated to perform at their best.
EDUCATION
Aurora central catholic
Highschool diploma
Waubonsee Community College
Associate's degree, General Studies
ABOUT BEN FRANK
HUMAN RESOURCES/LEARNING AND DEVELOPMENT PROFESSIONALDedicated HR/ learning and development professional with nearly four years of varied experience, including providing virtual and in person regional HR assistance, conducting HR training, development, and offering direct field HR support for a workforce of associates. A proactive and results-driven HR leader proficient in enhancing the associate experience and executing HR functions. Motivated to leverage my skills and diverse background in a new role, aiming to cultivate personal and professional growth.HR Policies and Compliance Labor Laws policies and programs to comply with established practices, legislative standards, and state/federal regulations.
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