Belinda Cook
Strategic Customer Success Manager @Rapid7
Cheltenham, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Nov 2023 — Present
Strategic Customer Success Manager @Rapid7
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EDUCATION
2007 — 2008
University of Kent
Masters, Film Studies
2004 — 2007
University of Kent
BA, English Literature, Film Studies
SKILLS
TelecommunicationsCrmIntercultural SkillsContact CentersIntercultural TrainingAccount ManagementCall CentersBusiness DevelopmentTime ManagementCustomer Relationship Management (Crm)Service ImprovementUnified CommunicationsSalesforce.comManagementCustomer Relationship ManagementCultural DiversityCustomer ServiceManaged ServicesCustomer SatisfactionService ManagementMicrosoft OfficeSalesTeamworkTeam Management
ABOUT BELINDA COOK
Customer Relations | Customer Lifecycle | Value | Solution Selling | Success Multifaceted background and approach to the Customer Journey, from Sales through to Relationship, Service and Success Management. Expertise in managing the customer lifecycle from implementation through escalation, BAU and process improvements.
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