Rebekah C.
Customer Experience Lead @Roche
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WORK HISTORY
Customer Experience Lead @Roche
London, GB
EDUCATION
Monash University
Business Information Systems, minor in Financial Information Systems, Information Technology
ABOUT REBEKAH C.
Rebekah is passionate about digitally transforming businesses and developing sound and seamless customer experiences. She is a reliable and experienced senior consultant with a demonstrated history of working in the information technology and professional services fields of work. Rebekah is a strong communicator who can effectively bridge the gap between business stakeholders, developers and the customer. Her strengths lie in designing user experiences, refining customer journeys and analysing and translating business requirements. Rebekah has had previous experience in leading a design team to iteratively design and deliver new features, create unique user flows and wireframes for bespoke management systems, and facilitate design workshops to flesh-out business requirements, user-validate designs and check technical feasibility. Additionally, Rebekah is a certified scrum master who constantly works within agile environments on digital delivery projects. She is a creative thinker looking to bring innovation by helping clients harness the power of new technologies and develop the most optimal user experiences. Rebekah has a keen interest in developing her capability in the product design, user experience and customer experience space, preferably in the retail industry.
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