Bejoy Joseph
Senior Operations Analyst @Vanquis
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WORK HISTORY
Senior Operations Analyst @Vanquis
Driving data-led insights to improve operational efficiency, customer outcomes, and regulatory performance. Delivered a 25% reduction in complaint resolution time, built MI reporting across key journeys, and developed forecasting models to support resource planning and decision-making.
EDUCATION
Newcastle University
MBA, Business
Bharti Vidyapeeth
Engineering, Mechanical Engineering
ABOUT BEJOY JOSEPH
A multifaceted professional with extensive industry experience across various geographies and business domains. Passionate about business and data, with a strong focus on unearthing insights to improve performance and profitability. Experienced in leading geographically distributed and culturally diverse teams.
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