Becca de Schepper
Ecommerce Optimization Specialist @Golden Hippo®
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WORK HISTORY
Ecommerce Optimization Specialist @Golden Hippo®
Los Angeles, CA, US
ABOUT BECCA DE SCHEPPER
As a Customer Experience and Digital Services Leader with over 10+ years of experience, I have a proven track record of designing and delivering engaging and innovative customer experience solutions for various brands and audiences.Recently, I was the Sr. Manager of Loyalty at The Coffee Bean & Tea Leaf, where I led the strategy and execution of the loyalty program, increasing customer retention, satisfaction, and lifetime value. I also partner with cross-functional teams to launch digital products and features, such as mobile ordering, payment, and rewards. Previously, I worked at TechStyle Fashion Group, where I managed the digital services team and oversaw the development and optimization of platforms and channels for multiple brands. I am passionate about delivering exceptional customer experiences that drive retention, loyalty, and growth, and I enjoy collaborating with diverse and talented teams to achieve this goal.
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