Becca Ferreira
Account Manager @Amazon Dsp
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WORK HISTORY
Account Manager @Amazon Dsp
Nashville, TN, US
Account Manager (Program Management & Onboarding SME)As an Account Manager specializing in program management, I lead strategic initiatives to optimize and scale onboarding processes across North America, Brazil, Mexico, and the UK. I serve as the onboarding Subject Matter Expert (SME), driving process revamps, audits, and best practices to ensure seamless client launches. • Process Optimization: Spearheading a full revamp of North America’s onboarding workflows to improve efficiency and client satisfaction. • Global Collaboration: Leading the worldwide acquisitions team to establish parity and redesign onboarding processes for Brazil and Mexico, while supporting UK onboarding workstreams. • Reporting & Analysis: Own and deliver flash reports, audit all onboarding processes prior to launch, and regularly present insights in Weekly Business Reviews (WBRs). • Strategic Leadership: Act as a key stakeholder and trusted advisor in shaping onboarding strategy at a global scale.
EDUCATION
Northwood University
Bachelor’s Degree, International Business/ economics
SKILLS
ABOUT BECCA FERREIRA
Experienced Account Manager now specializing in Program Management. I lead strategic…
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