Beata Odell
Tactical Planning Manager Non-voice @Sainsbury\'s Bank
Edinburgh, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Oct 2014 — Present
Tactical Planning Manager Non-voice @Sainsbury\'s Bank
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Edinburgh, GB
EDUCATION
2002 — 2005
Krakowska Akademia im. Andrzeja Frycza-Modrzewskiego
BAs of International Relation/ Business Managment
2001 — 2002
Massachusetts Bay Community College Boston
English
2009 — 2011
Clydebank college
Hnc accounting
2002 — 2005
Krakowska Akademia im. Andrzeja Frycza-Modrzewskiego
Bachelor's degree
SKILLS
Change ManagementManagementCall CentersStakeholder ManagementTeam LeadershipProject ManagementBusiness Process ImprovementService DeliveryForecastingProject DeliveryBusiness AnalysisA Proven Background in Workforce Planning Including: Forecasting and Analytics,Business ProcessMitel Contact Centre Solutions, Mitel Contact Centre ManagementCustomer ExperienceLeadershipOutsourcingTraining, Sap, Ms Project, Mis,Time ManagementPerformance ManagementPayrollAnalysisProject PlanningCustomer ServiceRecruitingTeam Management& Cure, Ariba, Sage Line 50, Payroll, Hawk, Quick Launch, Impack.360, Scheduler,Business PlanningStrategic PlanningResource ManagementProcess Improvement
ABOUT BEATA ODELL
Experienced Senior Planning Analyst with a demonstrated history of working in the…
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