Barry Jones

Hybrid Customer Success & Service Delivery Manager @C2jf Solutions Llp

Liverpool, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Jun 2019 — Present

Hybrid Customer Success & Service Delivery Manager @C2jf Solutions Llp

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SKILLS

Business Process ImprovementSalesFreight ForwardingForecastingContinuous ImprovementSupply Chain ManagementStrategy3plTransportationFleet ManagementWarehousingContract NegotiationFreightTeam ManagementProject PlanningSupply ChainTeam LeadershipWarehouse ManagementLtlSales ProcessPricingShippingBusiness DevelopmentProject ManagementOperations ManagementInternational LogisticsKey Account ManagementReverse LogisticsSupply Chain OptimizationCustoms RegulationsLogisticsCustomer SatisfactionNew Business DevelopmentAir FreightSales OperationsCustomer RetentionCustomer ServiceOceanTransportation ManagementService Delivery

ABOUT BARRY JONES

Strategic leader with 20+ years of experience across logistics, insurance, legal, and financial services. I specialize in service delivery, customer success, and operational transformation—currently working at a strategic level with global financial and insurance organizations to enhance service models, ensure compliance, and drive customer value.My background includes senior roles at Yodel, UPS, DHL, MetaPack, and more, where I led national contracts, business development, and client engagement. I’m passionate about aligning service excellence with regulatory standards and business growth.

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