Barkha Patil

Sales Marketing Coordinator @Sahyadri Hospitals

Pune, IN

Managed daily operations of annual health check-ups, ensuring seamless processes and high customer satisfaction. Supervised and coordinated a multidisciplinary team comprising medical staff, front office personnel, and corporate doctors and nurses to ensure efficient health check-up workflows. Streamlined health check-up processes, resulting in a 15% increase in revenue through improved operational efficiency and reduced turnaround times. Collaborated with insurance and billing teams to enhance cashless service offerings for corporate employees. Partnered with HR departments of corporate clients to assess and improve employee service satisfaction, strengthening client retention. Identified and generated leads by engaging admitted employees from non-panel companies, leading to increased corporate tie-ups. Organized and executed health camps (both paid and unpaid) at various corporate locations, showcasing hospital services and building partnerships. Collected and analyzed patient and HR feedback to implement process improvements and enhance service quality. Maintained and reviewed unit sales data, providing strategic insights to the sales team to drive business growth. Collecting patient and HR feedback to identify areas of improvement and implement process enhancements. Strategized and implemented Corporate IPD Track System, significantly improving lead generation and client follow-ups.