Baris Ozer
Customer Success Manager @Adobe
Signup · Get unlimited contacts
WORK HISTORY
Customer Success Manager @Adobe
Lead customers through digital transformation with a clear view of customer objectives and key performance indicators•Maximise value realisation and return on investment from the solutions and services they buy from Adobe•Increase solution adoption and usage with a clear plan•Build positive relationships at senior levels, including C-Level, within some of the biggest companies in the UK•Account strategy planning and building success plans to drive loyalty, advocacy and minimize customer attrition•Track accounts’ performance and lead critical blocking issues with a clear execution plan and drive to get closure•Build and grow relationships for Adobe’s strategic portfolio of multi-solution, multi-brand clients at the senior level becoming a trusted partner•Strong post-sales strategy for your portfolio of accounts to ensure our customers maximize the value of their investment in Adobe’s Solutions•Provide thought leadership & domain expertise to the customer success organisation, our clients, and Adobe’s European Customer Success team•Strong business relationship with our Sales, Marketing, Solution Consulting and Professional Services team•Leading new retention and growth initiatives that deliver value ensuring we scale, delight, and innovate for customer success•Ambassador for the CSM organisation within Adobe and a CSM evangelist across ACS (Adobe Customer Solutions) and Sales•Supporting the hiring and ramp-up process of new recruits into the Customer Success Team
EDUCATION
Gladesmore Community School
GCSE's
Sir George Monoux Sixth Form College
A-Levels
University of Westminster
Bachelor of Arts - BA, Business andEconomics
ABOUT BARIS OZER
A highly passionate, self-motivated, and ambitious individual who remains enthusiastic…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.