Barbara A.
Technical Writer Lead Analyst @The Cigna Group
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WORK HISTORY
Technical Writer Lead Analyst @The Cigna Group
US
Develops and maintains standard operating procedures, job aids, and policies related to pharmacy operations, including medication dispensing and inventory control.• Writes and revises content for medical and pharmacy staff to ensure clarity and compliance with FDA, DEA, and state regulations.• Ensures all documentation aligns with regulatory standards and supports operational efficiency.
EDUCATION
University of North Texas
Bachelor of Arts - BA, Communication and Media Studies
SKILLS
ABOUT BARBARA A.
As a seasoned Sr. Technical Writer, I have honed my skills in creating comprehensive and user-friendly documentation for various industries, including cybersecurity, healthcare, and government. I have a proven track record of leading global teams to ensure accuracy, consistency, and standardization in documentation through review and feedback processes.Sr. Technical W••••••••@yahoo.comI am proficient in using Markdown, HTML, MadCap Flare, SnagIt, and MS Office to produce high-quality documentation, including operation procedures, API documentation, user guides, and release notes for software applications. I have experience managing the complete content creation lifecycle, from brainstorming to publishing, ensuring compliance, clarity, and consistency. My goal is to leverage my expertise in technical writing to enhance customer task efficiency.Contact me for a Sr. Technical Writer opportunity at b••••••••@yahoo.com or 46••••••70.
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