Balaji Venkatraman

Service Director @Oneplus

Since May’2023 onwards….I am associated with OnePlus heading India after sales support as Service Director for Premium smartphones, IOT, Smart accessories and smart TVs with a nationwide service foot print presence with exclusive and multi brand regional service partners across India.\\\\nKey Result Areas:\\\\n Driving the nationwide service foot print with plus service centers for end to end service delivery for all sales platforms with “carry-in” and “Onsite” service modes for entire range of One Plus products.\\\\n Responsible for enhancing customer experience across channels with 100% business transition with an eye on service cost optimization for organization growth.\\\\n Managing multiple layers / entities of huge manpower structure to handle field service operations across India.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n