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Balaji P
Global Project Manager @德迅物流
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WORK HISTORY
Global Project Manager @德迅物流
Hamburg, DE
Led global, cross-functional technology and operations programs across e-Shipping Instructions (eSI), EDI integrations, and AI/OCR-enabled process optimization, combining product ownership, program governance, and operational excellence to deliver business-critical outcomes across the Sea Logistics network.Owned end-to-end delivery and adoption of global eSI initiatives, providing strategic direction to external development partners and virtual teams while overseeing product vision, roadmap prioritization, sprint execution, and global rollout. Acted as a senior interface between business leadership, global process owners, and IT to ensure operational requirements translated into scalable, standardized digital solutions.Held full lifecycle responsibility for EDI programs, from requirements definition and solution design through implementation, testing, and integration into core operational workflows. Drove cross-regional standardization and governance, improving execution consistency, transparency, and performance measurement.Delivered transformation initiatives leveraging AI and OCR to increase automation, improve data quality, and reduce manual effort. Recognized for strategic thinking, strong analytical capability, and consistent delivery in complex, high-pressure global environments.
EDUCATION
Loyola College
Bachelor of Science (B.Sc.), Chemistry
University of Madras
B.sc, Chemistry
ABOUT BALAJI P
Senior operations and transformation leader with over 20 years of experience scaling and modernizing complex, multi-country logistics operations across global networks. I specialize in translating global strategy into consistent regional execution through standardization, governance, clear KPIs, and digital enablement. I work closely with senior leadership to drive operational excellence, performance improvement, and sustainable customer outcomes in matrix environments.My background spans customer service, e-business, digitalization, product management, and process excellence within the shipping and logistics industry. Accredited as a Product Owner, Scrum Master, and Customer Experience professional, I have led high-performance teams and transformation initiatives that delivered measurable impact across diverse geographies.I have owned and governed global program portfolios, operating models, and change initiatives—ranging from digital adoption and workflow automation (TMS, OMS, EDI, AI/OCR) to training strategies and capability-building programs. I am experienced in aligning transformation efforts with corporate priorities, developing business cases and ROI analyses, and engaging stakeholders across commercial, IT, procurement, HR, and executive leadership.Known for driving operational standardization, customer-centric innovation, and continuous improvement, I operate at the intersection of strategy and execution. Whether leading large-scale transformation, embedding digital solutions into day-to-day operations, or strengthening leadership capabilities, my focus is on building scalable, resilient organizations that deliver sustainable growth and excellence.
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