Ayush Maheshwari
Senior Software Engineer @Wipro
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WORK HISTORY
Senior Software Engineer @Wipro
Noida, IN
Collaborating with AT & T clients to deliver customizations in the ServiceNow CSM module, enhancing customer service workflows and overall user experience-Integrated an external discovery tool with ServiceNow to enable bi-directional synchronization of incidents and tickets, improving visibility and operational efficiency-Developed and implemented automated workflows and business rules using Flow Designer and server-side scripting to streamline service operations-Built and maintained REST API integrations between ServiceNow and third-party platforms to ensure seamless data exchange and real-time updates.
EDUCATION
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Master of Business Administration - MBA, Information Technology
SRM IST Chennai
Bachelor of Technology - BTech, Automobile/Automotive Mechanics Technology/Technician
ABOUT AYUSH MAHESHWARI
Hello, I\'m Ayush, an accomplished Solution Design Associate skilled in ITSM, ITOM, OMT…
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