Ayhan Demir
Process Excellence Senior Advisor @Amazon
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WORK HISTORY
Process Excellence Senior Advisor @Amazon
Berlin, DE
EDUCATION
Yıldız Teknik Üniversitesi
Bachelor's degree
Vefa Anatolian High School
Mathematics
SKILLS
ABOUT AYHAN DEMIR
With over 2.5 years at Amazon and 3 months in the role of Process Excellence Senior Advisor, I specialize in driving operational efficiency, process optimization, and strategic improvements within the Worldwide Customer Service organization. My work centers on creating end-to-end value stream mapping to identify and attribute root causes of defects accurately, enabling automated signaling for faster resolution. Leveraging expertise in Lean Six Sigma and value stream mapping, I am committed to enhancing processes and aligning them with organizational goals. My approach emphasizes collaboration, strategic planning, and data-driven problem-solving to deliver impactful results that support Amazon’s commitment to customer service excellence.
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