Augustus Amul

Director, Client Success Management @Star Telecom

Toronto, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2024 — Present

Director, Client Success Management @Star Telecom

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EDUCATION

N/A

Toast Masters International

Public Speaking

2015 — 2019

Rogers Communications

Course Completion

1999 — 2002

Sheridan College

Diploma, Computer Programming Program

1998 — 2002

Sheridan College

Diploma, Computer Systems Analyst Program

2008 — 2008

Rogers Communications

Certification, Managing Matters

SKILLS

Customer ExperienceSwitchesContact CentersPhotographyAvaya ProductsLeadershipWirelessCall CentersManagementAvaya TechnologiesCall CenterTelecommunicationsBusiness Process ImprovementCustomer RetentionCustomer ServiceProject ManagementTechnical SupportAnalyticsTroubleshootingCoachingVendor ManagementAvayaQuality AssuranceProgram ManagementWireless TechnologiesTeam LeadershipChange ManagementPerformance ManagementWorkforce ManagementTraining

ABOUT AUGUSTUS AMUL

A resourceful and accomplished seasoned leader with a proven and successful track record, highly motivated with extensive experience in relationship development, customer experience, business operations and people management. A trusted leader and strategic thinker, analytical mindset, program and project management capabilities, ability to successfully attain and exceed business objectives/targets, manage complex changes, drive process improvements and build high performing teams. I am passionate about helping others, solving problems and creating amazing customer experiences.

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Augustus Amul — Director, Client Success Management at Star Telecom in Toronto, CA | Unifers