Audrey Goenanto

Crew Member @Crumbl

Created a welcoming environment for new and returning customers entering the store, contributing to a positive brand experience and encouraging customer loyalty- Controlled strict quality of cookie size, bake times, and decoration consistency during peak hours, upholding Crumbl standards and customer expectations- Operated Point-of-Sale systems efficiently for transactions, mobile orders, and delivery orders; managed digital order queues and delivery schedules- Worked closely with crew members and shift leads to delegate tasks, streamline cookie production, and deliver timely, friendly customer service