Atul Mistry
Head of Voice and Chat Operations @Virgin Media O2
Nottingham, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jul 2023 — Present
Head of Voice and Chat Operations @Virgin Media O2
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GB
Responsibility for all sales and retentions voice and chat operations
EDUCATION
1993 — 1997
Nottingham Trent University
BA Hons, Financial Services
SKILLS
Mobile DevicesStakeholder ManagementTeam LeadershipVendor ManagementSalesOutsourcingNew Business DevelopmentStrategyTelecommunicationsBroadbandCall CentersTeam ManagementManaged ServicesChange ManagementContact CentersProject DeliveryPerformance ManagementManagementBusiness TransformationSales OperationsBusiness StrategyService DeliveryCustomer Experience
ABOUT ATUL MISTRY
Experienced head of sales and webchat operations with a demonstrated history of working in the telecommunications industry. Skilled in Service Delivery, Sales, Sales Operations, Contact Centers, and Business Transformation. Strong operations professional with a BA Hons focused in Financial Services from The Nottingham Trent University.
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