Aditya Thakur
Solution Owner - Lead to Order @BMI Group
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WORK HISTORY
Solution Owner - Lead to Order @BMI Group
Reading, GB
EDUCATION
Gujarat University
Bachelor of Engineering (BEng), Computer Science
IBS Hyderabad
Master of Business Administration (MBA), Marketing and Operations
SKILLS
ABOUT ADITYA THAKUR
More than 11 years of experience in CRM/Customer Experience (CX) across a number of implementations and have worked closely with End users/Key stakeholders/Senior management at client sites across UK, Europe and Americas. Experience in working on CRM/CX solutions for Digital Transformation projects aimed at improving Customer Journeys through functional consulting and integration with Sales, Service, Marketing, Customer Data, Commerce, with back-end ERP systems like SAP ECC and SAP S/4 HANA. Keys Skills:Business Process - Solution Design, Front Office to Back Office Integration, End to End Solution ArchitectureData Migration - Planning, Strategy, Analysis and ManagementIntegration - Functional Mapping and Cross system (Cloud to Cloud/On-premise) integration, API ManagementDigital Transformation - Roadmap, Implementation Methodology, and Business Process MappingSales/Pre-sales - Solution design and proposal, Solution Demo, and POCDevelopment & Implementation - Functional Consulting, Delivery Management
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