Atef Ben Rhouma

Vice President Operations @CompuGroup Medical France

Paris, FR
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2018 — Present

Vice President Operations @CompuGroup Medical France

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Paris, FR

SAP CRM & ERP Rollout for all FR units Requirement Manager Order Processing & SupportCorporate Support: provided specialized knowledge, and best practices Telesales Indirect Sales, Support, Order Processing and billing, Dunning, Customer Portal, Web Services & Interfaces, etc.

EDUCATION

2012

Global Knowledge

ITIL® Foundation Certificate in IT Service, Information Technology Infrastructure Library

1998 — 2001

Université Paris-Est Créteil

3, Network Administration

SKILLS

TroubleshootingChange ManagementManagementProject ManagementTechnical SupportIntegrationDéveloppement CommercialCloud ComputingTelecommunicationsAppareils MobilesTeam ManagementCustomer Relationship Management (Crm)Mobile DevicesStratégie

ABOUT ATEF BEN RHOUMA

Customer Manager and CRM Expert with over 15 years of experience in Healthcare IT in France and Belgium, my primary mission is to implement business strategies by leading Customer Success Projects.Chief Operating Officier: implement business strategies, plans, and procedures in FR and BECustomer Success Manager: improve onboarding processes, implement Customer Service department VP Support & Services, Corporate Support Manager, Expert CRM, SAP Rollout Manager, Change ManagerSAP EXPERT CX SD MM FI BW /S4HANA /CRM NETWAVER 7 / ERP 6.0

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Atef Ben Rhouma — Vice President Operations at CompuGroup Medical France in Paris, FR | Unifers