Ashley Smith
Workplace Technology Delivery Specialist @Informa
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WORK HISTORY
Workplace Technology Delivery Specialist @Informa
London, GB
EDUCATION
BCS, The Chartered Institute for IT
ITIL Foundation Certificate, Information Technology
The University of Kent
Bachelor's Degree, Computer Science
Midkent College, Oakwood Park, Maidstone
BTEC National Dioloma, BTEC National Diploma for ICT Practitioners
Vmware vSphere Training
VSICM
SKILLS
ABOUT ASHLEY SMITH
Inquisitive, aspiring and adaptable IT professional with proven experience implementing and supporting a wide range of technologies. I maintain a high level of business acumen developed working in several distinct sectors.A loyal and driven individual, I thrive in a supportive and creative environment and always enjoy asking the awkward questions, regularly seeking out new opportunities to grow, partner and change for the better. Demonstrated leadership skills with experience leading and mentoring international teams and colleagues. Experience designing and implementing global service delivery strategies, always placing Colleague Experience at the heart of what I do. Domain KnowledgeITIL | Colleague Experience | Technology Support Management | Service Delivery | Vendor Management | Lean Six Sigma | Data Centre Management | Business Continuity | Disaster Recovery | Stakeholder Management | Virtualization | Facilities Management | Change Management | Major Incident Management | Strategy Design and Implementation | Regulatory Reporting | Board reporting Professional SkillsPersonal Development | Team Management | Leadership | Conflict Resolution | Project Management | Risk Management | Critical Thinking | Resource Management
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