Ashwini V.
Director Customer Experience @Digitate
Fremont, CA, US
EMAILS
MOBILE NUMBERS
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WORK HISTORY
Apr 2022 — Present
Director Customer Experience @Digitate
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Create CSAT improvement strategy Measure and monitor CSAT, NPS scores Drive customer continuous improvement plans Increase customer satisfaction and reduce churn Partnered with cross-functional leaders to execute on actionable customer insights
EDUCATION
N/A
Northwestern University - Kellogg School of Management
MBA, Marketing, Strategy and Entrepreneurship
N/A
University of Michigan
B.S., Chemical Engineering
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