Ashok Kajla
Advisory System Analyst @IBM
South Delhi, DL, IN
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Sep 2016 — Present
Advisory System Analyst @IBM
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Gurgaon, IN
SKILLS
System AdministrationCall Flow DesignSiemens HipathIntelligent Call RoutingService Delivery ManagementNetwork SecurityNetworkingVoipData CenterTroubleshootingSlaTeam ManagementWindows AzureProblem ManagementIT Service ManagementAcd ManagementChange ManagementItil V3 Foundations CertifiedTelecommunicationsItil Process ImplementationWorkforce PlanningProgram ManagementCall CentersIvrManagementServersVendor ManagementInformation TechnologyService DeliveryVmware InfrastructureCrm IntegrationSitecoreIisIncident ManagementHelp Desk SupportTrainingService Desk
ABOUT ASHOK KAJLA
Overall service delivery management & managing daily IT operation meetings to review…
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