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Ashley Laflam
Lead Program Project Manager @USAA
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WORK HISTORY
Lead Program Project Manager @USAA
Colorado Springs, CO, US
Provide leadership over all programs while driving accountability on top notch execution across the Transformation and Strategy Program for Enterprise Risk and Compliance, through operating model modifications and process simplification which led to $37M in efficiencies and $130M in 3P and 300+ FTE reductions• Oversee 8 cross-functional programs across the enterprise to manage a large-scale transformation from inception to successful implementation, resulting in Enterprise Risk and Compliance program savings exceeding the target by 34% and before targeting due dates • Partnered with executive leaders, stakeholders, and contractors to build and implement strategic program plans mapped to the organizations future proofing strategy• Led creation of standardization and operational rigor across all aspects of program development including defining scope, project timelines, task assignments across a set of executive stakeholders, highlighting dependencies/risks, change management, and creating critical pivots as needed based on relevant feedback• Led, mentor and develop distributed team of Program Managers and Project Managers to deliver at highest quality and intended organizational value• Partnered with executive leaders, to address execution challenges associated with quality, schedule, and costs, in adherence with risk management framework
EDUCATION
FORBES SCHOOL OF BUSINESS
Bachelor of Arts - BA, Organizational Management
ABOUT ASHLEY LAFLAM
Program and transformation leader with 10+ years driving strategic initiatives, operational excellence, and cross functional alignment across Fortune 500 organizations. Known for introducing structure in ambiguous environments, building trust quickly, and enabling executives to translate strategy into measurable outcomes. Expert in program management, operating rhythms, AI enabled tooling, and enterprise wide execution across Marketing, Product, Finance, and Operations. A proven partner to senior leadership, recognized for creating clarity, accelerating decision making, and ensuring organizations stay aligned, accountable, and moving forward.
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