Ashleigh Wood

Receptionist @Microsoft

Duties while working at Microsoft-Act as the first point of contact for visitors to the client offices in Oxford Street, providing a warm welcome-Greet and assist visitors and event delegates with visitor badges and direct/escort them to a meeting room or their event-Ensure that reception is covered as per business hours-Maintain a clean, tidy and organized customer facing lobby area-Carry out routine check of meeting rooms and customer areas to maintain standards and availability of services. Report and record any out of line situations-Prepare and set up hospitality for client meetings-Prepare and manage daily hospitality lists-Assist with Ad Hoc Facilities management duties if cover needed-Undertake meeting room checks-Raise service request as required-Produce wireless requests as required-Manage the cloakroom -issue tickets to items stored-Ensure any outgoing collateral is labelled and stored in relevant racking-Ensure all event requirements are in place-Issue Visitor badges-Check the hostess packs for the following days and event are set up with required information-Signing in and out deliveries-Emailing the correct individual about their delivery’s in the reception-Manage the music system making sure there is a warm welcome.