Arun Krishnan

Specialized Services Customer Expert @TP

Waterloo, ON, CA

Working with a global automotive leader to enhance customer experience and warranty service delivery. Manage extended warranty cases for new and pre-owned vehicles across the U.S. market, ensuring prompt and compliant resolutions. Strengthen customer satisfaction and retention by maintaining high service standards in alignment with corporate KPIs. Collaborate with dealer networks to streamline claim validation, reducing turnaround time and improving communication accuracy.