Arun Patel
Tangity Uk Experience Design Lead @NTT DATA
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WORK HISTORY
Tangity Uk Experience Design Lead @NTT DATA
London, GB
As a Design Lead specialising in Service Design and UX Design, I lead end-to-end initiatives within a global design consultancy, helping clients navigate complexity and deliver meaningful, human-centred experiences. I bridge strategy and delivery to align user needs with business goals, working across diverse sectors and service ecosystems.My role involves guiding multidisciplinary teams through the full design lifecycle—from facilitating stakeholder workshops and co-creation sessions to delivering service blueprints, user journeys, wireframes, and prototypes. I operate within agile environments to ensure solutions are not only user-focused but also technically and operationally viable.Collaboration is at the core of my practice. I work closely with consultants, developers, and project managers to deliver cohesive, high-impact outcomes. I also mentor junior designers, supporting their growth and fostering a culture of learning and design excellence.In addition to client work, I actively contribute to evolving our internal service design methodologies and studio capabilities, promoting innovation and thought leadership across the global practice.
EDUCATION
UCL
BSc (Hons) Information Management for Business
The Chadwell Heath Academy - 6th Form
A-Levels
The Chadwell Heath Academy
GCSEs
SKILLS
ABOUT ARUN PATEL
I\'m a versatile Design Lead with 7+ years of experience in design and business consulting, adept at building and scaling high-performing design teams. Recognised for establishing efficient workflows that foster seamless collaboration between designers, developers, architects, business analysts, and client-side stakeholders. Skilled in articulating design rationale to diverse audiences, including non-design professionals, and passionate about mentoring cross-disciplinary teams across the product lifecycle. With extensive experience leading projects from discovery to go-live in both public and private sector industries, I am a confident UCD Lead who is always ready for a challenge.
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