Armaan Goyal

Customer Experience Lead @Quadient

Edmonton, AB, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2023 — Present

Customer Experience Lead @Quadient

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CA

EDUCATION

2015 — 2017

University at Buffalo

Master's degree, Computer Science

2008 — 2012

Punjabi University

Bachelor of Technology (B.Tech.), Electrical, Electronics and Communications Engineering

SKILLS

C++Business AnalysisCascading Style Sheets (Css)PowerpointMicrosoft ExcelData AnalysisSoftware Development Life Cycle (Sdlc)AndroidComputer ScienceTeam ManagementHtml5Software DevelopmentPythonBootstrapMatlabHtmlEclipseSqlLinuxAsp.netMicrosoft WordJavascriptBootJ2ee Web ServicesRequirements GatheringNode.jsExpress.jsMysqlDistributed SystemsDebuggingCssMicrosoft OfficeSdlcAngularjsCProgrammingMongodbOracleRequirements AnalysisJquery

ABOUT ARMAAN GOYAL

I am a passionate Customer Experience Lead currently working for Daylight Inc based out of Toronto, Ontario and prior to this I worked as a Senior Technical Support Engineer for the User Experience team at ServiceNow for 3 years. I have always been enthusiastic about the contributions I have made in the world of Customer Experience and Success and I have continued to grow my expertise in the field in all my years of experience in this domain. I also have Account Management experience for some large scale enterprise customers where my focus has been to ensure the continued growth and success of the relationship with our company.With over two years of Software Development and Business Analysis experience at Infosys Ltd, India, I have developed professional level expertise in web based Application Development and Maintenance. I have had a valuable learning experience while working on Software development projects which have enabled me to learn the details of the entire Software development lifecycle.Additionally, I co-founded a small startup, Morph Edutech during my undergraduate degree and worked on it for 3 years which proved to be an immense learning experience.

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Armaan Goyal — Customer Experience Lead at Quadient in Edmonton, AB, CA | Unifers