Areeb Khan
Internal Support Engineer @Focus Group
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WORK HISTORY
Internal Support Engineer @Focus Group
Shoreham-By-Sea, GB
Providing remote and onsite 2nd line support for Focus Group, resolving issues within SLA’s.• Collaborating with colleagues to troubleshoot technical problems and ensure smooth operations.• Managing help desk queue efficiently to prioritize and address user concerns promptly.
EDUCATION
University of Sussex
Master of Science - MSc, International Business and Development
Jaypee Institute Of Information Technology
Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering
ABOUT AREEB KHAN
I am an Identity and Access Management (IAM) Professional, with experience across…
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