Archie Patel
Technical Support Specialist @Rogers Communications
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WORK HISTORY
Technical Support Specialist @Rogers Communications
Toronto, ON, CA
EDUCATION
SILVER OAK UNIVERSITY
Bachelor of Engineering - BE, Computer Engineering
Fanshawe College
Post Graduate Diploma, Business Analysis
ACCES Employment
Microsoft Skills for Employability - Data Analytics
ABOUT ARCHIE PATEL
As a highly skilled and motivated business data analyst with experience in a range of IT environments, I excel at collaborating with clients and technical teams to deliver efficient solutions that meet business needs. My expertise in project planning, requirement documentation, customer relationship management, data analysis, and time management enables me to quickly identify areas of change, provide solution recommendations, and accurately estimate project timelines. Soft Skills:• Communication and interpersonal skills• Problem-solving and critical thinking• Attention to detail and accuracy• Time management and prioritization• Adaptability and flexibilityTechnical Skills:• Microsoft Office Suite• Azure DevOps• JIRA• Confluence• SharePoint• Power BI• Tableau• MS Visio• SQL• Testing and Debugging Overall, I am a driven and results-oriented professional who takes pride in delivering results and exceeding client expectations. I am constantly seeking to improve my skills and knowledge to stay at the forefront of the industry and deliver value to my clients.
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