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Archesh Soni
Operations Lead & Senior Manager @Accenture Federal Services
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WORK HISTORY
Operations Lead & Senior Manager @Accenture Federal Services
Arlington, VA, US
Seasoned Technology Leader with a proven track record of driving operational excellence and delivering innovative solutions for complex federal government agencies. Expertise spans Zero Trust Architecture, Cloud Migration, DevOps Implementation, and Secure Site Reliability Engineering (SRE), consistently exceeding client objectives.Key Achievements:• Operations and SRE Lead: Led the implementation of SRE practices, resulting in a 35% reduction in incident resolution time and significant improvement in operational efficiency.• Zero Trust Champion: Spearheaded Zero Trust initiatives across multiple federal agencies, enhancing security posture and compliance with OMB mandates.• Customer Success Manager: Led client success initiatives (Voice of Customers), driving customer satisfaction and retention. Fostered strong relationships with federal agencies through proactive communication, timely issue resolution, and strategic account planning.• Cloud Migration Expert: Successfully migrated critical applications to the cloud for various federal agencies, ensuring scalability, security, and high availability.• Agile Advocate: Integrated DevOps methodologies and Service Desk operations, leading to a 30% increase in SLA achievement.Proven Experience:• Led large-scale programs for various federal government agencies.• Led the development of two significant proposals, one focused on cloud operations and the other on Zero Trust architecture, each valued at over $350M.• Cultivated collaborative team environments, fostering innovation and exceeding client expectations.
EDUCATION
Gujarat University
Bachelor of Science - BS
Gujarat University
Master of Computer Applications - MCA
SKILLS
ABOUT ARCHESH SONI
I\'m a seasoned IT Technology Leader with a proven track record of delivering innovative…
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