Anurag Singh
Sr Manager Domestic Mice Hotel Contracting @FCM Travel India
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WORK HISTORY
Sr Manager Domestic Mice Hotel Contracting @FCM Travel India
Mumbai, IN
EDUCATION
Aptech Computers
1 Year Diploma, Computer
St. Xavier School Bhopal
Higher Secondary, Commerce
St Xavier Bhopal
High School
SAMS Institute of Hotel Management, Varanasi
Three Years Diploma in Hotel Management, F&B Production and Front Office
ABOUT ANURAG SINGH
A competent professional with an experience of 13+years in: Key Account Management Tour Planning & Agency Operation Hotel Contracting Team Management Customer Relationship Management Staff training & supervision Billing & Reconciliation Budgeting & Cost Control Marketing & Promotions •Proficient in managing a wide range of travel related operations. •Specialized in handling domestic & inbound groups while escorting them to provide high level of service satisfaction •Experience of providing high value-added services to customers by providing them effective travel packages, thereby enhancing customer satisfaction levels •Effective in using negotiation skills in contracting agreements with Hotels directly & multiple parties. •Proficient in executing simultaneous project effectively on time & within budget •Practical and business focused approach to achieve organizational goals and coupled with inter-personal and communication, analytical & presentation skills •Expertise in providing client service and serving as liaison between the clients & corporate contacts
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