Anuj Merchant

Scrum Master @Cigna Healthcare

Bloomfield, CT, US

As a part of this job role, I support multiple projects such as cyber security projects, data access & protection projects, and customer data identification project within Data, Analytics & Engineering (D & Ae) Organization. It is worth mentioning that I execute Agile/Scrum Framework Discipline for scrum teams. I also organize SAFe Program Increment (PI) Planning meetings. I was involved in collaborating closely with the leadership to convey project status, outcomes, and critical KPIs, and recommend modifications to enhance agile processes. Furthermore, I engage with the product, business, and engineering teams to establish and manage portfolio roadmaps and product backlogs.My achievements are as follows:• Coached 7 scrum teams to their highest level of maturity by improving their process and ensuring they adhered to Agile and Scrum Framework.• Served as Release Train Engineer (RTE) and facilitated Program Increment (PI) Planning meeting for ART with 4 Teams, while serving as a full-time scrum master.• Implemented a bi-weekly release schedule that increased the number of work items released by 30%.• Led and coached 4 Product Owners to improve story writing, feature discovery, and requirements gathering process, increasing customer satisfaction and a decrease in time-to-delivery by 20%.• Recognized as JIRA Champion for successful migration of 5 scrum teams and their product backlog from Rally to JIRA and ensured smooth transition without any impact.• Coached teams on Scrum practices, improving estimating by 70%.• Administered 70+ requirements workshops for multiple projects under Data Analytics & Engineering by documenting the roadmap and key objectives.• Spearheaded Scrum Master Partner Program in the organization allowing other scrum masters to partner with their peers through regular discussions and attendance in scrum events.

Harrisburg University of Science and Technology

Master's degree, Project Management

Harrisburg University of Science and Technology

Master's degree, Information Systems Engineering & Management (ISEM)

University of Houston-Clear Lake

Master's degree, Healthcare Administration

Smriti College of Pharmaceutical Education (SCOPE)

Bachelor's degree, Pharmacy