Antonio Petti
Senior Supervisor Clincal Support @Align Technology
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WORK HISTORY
Senior Supervisor Clincal Support @Align Technology
IT
EDUCATION
Modelli di Comunicazione
Practitioner training
Università degli Studi di Milano
Dottore in Igiene Dentale
Health Care Skills International
Postgraduate Diploma
Modelli di Comunicazione
Master
Health Care Skills International
Postgraduate Diploma
SKILLS
ABOUT ANTONIO PETTI
Title: Senior Clinical Support Supervisor | Driving Excellence in Medical Device Support Summary: Dedicated Senior Clinical Support Supervisor at Align Technology, a global leader in medical devices. Leading a team of Senior Clinical Specialists, I oversee comprehensive training programs for doctors, spanning remote and on-site sessions across Italy. Adept in project coordination and fostering collaborations among healthcare professionals. Driving a customer-centric culture, I collaborate directly with the Sr. General Manager Italy. Recipient of the Clinical Support EMEA 2019 Award. Experience: Senior Supervisor Clinical Support | Align Technology | Milan, Italy - Lead a team of Senior Clinical Specialists in providing exemplary support and training to doctors nationwide- Pioneered the Labrador and Account Network Project, forging successful collaborations among medical professionals- Currently driving the Service Culture initiative, enhancing customer experiences and engaging directly with the Sr. General Manager Italy. Dental Hygienist | Dental Practice | Perth, Australia - Delivered exceptional dental care in a dynamic Australian practice, cultivating international experience and global insights- Skillfully communicated and built strong patient relationships, showcasing empathy and understanding. Dental Hygienist | Galeazzi Hospital | Milan, Italy - Provided stellar patient care and dental hygiene services in a prestigious hospital environment- Exhibited excellence during three years of dedicated service. Education: Bachelor of Dental Hygiene | University of Milan | Milan, Italy - Graduated with distinction, achieving an evaluation of 110/110- Equipped with a solid foundation in dental hygiene, combining theoretical knowledge with practical skills. Skills- Exceptional interpersonal aptitude, forging impactful connections and addressing diverse client needs- Accomplished project coordinator, steering successful collaborations and orchestrating cross-functional projects- Driven and industrious, thriving within challenges and achieving standout outcomes- Proficient in public speaking and event management, refining leadership and communication proficiencies. Passions- Committed advocate of professional advancement, actively engaging in public events and enhancing managerial skills- Dedicated to continuous improvement, embracing challenges and deriving satisfaction from diligent work.
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